Service Operations Manager – Vaughan Chrysler

Join Vaughan Chrysler as a Service Operations Manager with the Dilawri Group and elevate customer service excellence. Ideal for candidates with strong auto industry experience and management skills.
In this challenging role, you will spearhead the implementation of effective systems and procedures, ensuring profitability and customer satisfaction. With essential skills in organization and time management, you will also monitor and guide Service Advisors and Technicians to achieve departmental goals while maintaining high service standards.
Key Responsibilities:
• Implement and maintain service procedures
• Ensure high profitability in all operations
• Track and improve customer satisfaction ratings
• Manage Service Advisor and Technician performance
• Drive monthly sales and profit targets
Requirements:
• At least five years of automotive experience
• Minimum three years in a management role
• Technical knowledge of automotive service
• Proficiency w...