Found Description
Shape the future of sustainable transport as a Service Network Support Manager with Prevost, a division of Volvo Group Canada. Drive profitability and enhance customer satisfaction across service centers in the US and Canada.
In this pivotal role, you will collaborate with senior leadership, harnessing your expertise to elevate both the employee experience and customer satisfaction. While you won't have direct reports, your impact will be significant as you analyze service performance, resolve complex issues, and lead special projects.
Key Responsibilities: • Manage P&L, sales, and labor costs effectively • Conduct complex analyses of service operations and financial metrics • Collaborate with clients to develop targeted improvement plans • Champion initiatives for high-level customer satisfaction • Foster long-term relationships with branch leaders and key customers
Requirements: • Bachelor's in business or equivalent, with 10 years experience • Multi-site d...
In this pivotal role, you will collaborate with senior leadership, harnessing your expertise to elevate both the employee experience and customer satisfaction. While you won't have direct reports, your impact will be significant as you analyze service performance, resolve complex issues, and lead special projects.
Key Responsibilities: • Manage P&L, sales, and labor costs effectively • Conduct complex analyses of service operations and financial metrics • Collaborate with clients to develop targeted improvement plans • Champion initiatives for high-level customer satisfaction • Foster long-term relationships with branch leaders and key customers
Requirements: • Bachelor's in business or equivalent, with 10 years experience • Multi-site d...
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