Found Description
Our client is the #1 premium wine and spirits organization globally, managing 240 premium brands across 160 countries.
Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.
They are currently preparing a major technological milestone:
a global ERP transition
(from JD Edwards to SAP). We are seeking a
Service Manager
to design, govern, and evolve their new global IT support model within an Agile, fast-paced environment.
Key Responsibilities
Process & Transition Management : Lead and optimize end-to-end ITIL v4 processes (Incident, Change, Problem, and Request) ensuring business continuity during the SAP rollout.
Crisis Management : Act as the ultimate escalation point for global issues, leading the crisis cell (Major Incidents) under high-intensity situations to protect business operations.
Team & Partner Governance : Lead a global team of service m...
Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.
They are currently preparing a major technological milestone:
a global ERP transition
(from JD Edwards to SAP). We are seeking a
Service Manager
to design, govern, and evolve their new global IT support model within an Agile, fast-paced environment.
Key Responsibilities
Process & Transition Management : Lead and optimize end-to-end ITIL v4 processes (Incident, Change, Problem, and Request) ensuring business continuity during the SAP rollout.
Crisis Management : Act as the ultimate escalation point for global issues, leading the crisis cell (Major Incidents) under high-intensity situations to protect business operations.
Team & Partner Governance : Lead a global team of service m...
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