Service Manager for Residential Operations

Join a leading team as a Service Manager, driving operational efficiency and ensuring exceptional customer experiences in a full-time, in-person role. Bring your leadership skills to optimize scheduling and enhance service standards.
In this pivotal leadership role, you will oversee daily field activities and coach a team of service technicians. Your focus will be on achieving company goals through effective management of residential service operations, optimizing capacity utilization, and fostering customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.
Key Responsibilities:
• Lead and develop a team of skilled service professionals
• Oversee daily operations for efficiency and service excellence
• Optimize scheduling with Dispatch and Job Coordination teams
• Address customer concerns with professional resolutions
• Monitor KPIs to drive revenue and customer satisfaction
Requirements:
• 2+ years of leadership ...