Found Description
Responsibilities
- Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different channels such as Telegram, social media, in-app, email, and chat.
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your immediate supervisor.
- Adhere to company policies and procedures.
Qualifications
- At least 6 months to 1 year of customer service, support, or any client-facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to wor...