Service Engineering Leader in Toronto

Join the dedicated team at Johnson & Johnson as a Service Engineering Leader in Toronto, Ontario. This critical role focuses on strategic service management and customer satisfaction within the medical device sector.
In this leadership position, you will translate business objectives into scalable service models, ensuring quality alignment and compliance. As you lead a skilled team of service engineers, your ability to forecast workforce capacity and oversee operational risk will be vital. Engage with executive stakeholders to guarantee exceptional service delivery and operational success.
Key Responsibilities:
• Execute national service strategies aligned with business goals
• Oversee workforce planning and capacity forecasting
• Ensure adherence to quality and regulatory standards
• Manage service resources and team performance
• Engage customers through strategic visits and support
Requirements:
• Degree in relevant field or equivalent experience
• 5+ y...