Service Director for Workshop Operations

Lead a technical team as the Service Director at a family-owned forklift service company. This role emphasizes workshop management, operations coordination, and team supervision to enhance performance.
As Service Director, you will oversee a workshop team of three, managing everything from equipment repairs to customer communication. Your expertise will influence the efficiency and satisfaction levels of service rendered. Collaboration with senior management ensures streamlined operations and adherence to safety standards throughout your work.
Key Responsibilities:
• Supervise and motivate a team of technicians
• Assign tasks and monitor progression on repairs
• Coordinate equipment for rentals, repairs, and sales
• Document equipment conditions effectively for customers
• Ensure compliance with CSA standards and safety regulations
Requirements:
• At least eight years of workshop supervisory experience
• Strong technical and logistics management skills
...