Service Desk Specialist – 24/7 Tech Support & CX

Macquarie Group is seeking a Service Desk member to provide exceptional support for technology queries globally. You will be the first point of contact for staff requiring assistance, contributing significantly to the customer experience.

The ideal candidate must possess technical knowledge of Microsoft 365 and desktop support experience, along with strong customer service and communication skills. The role offers various benefits including wellbeing leave and flexible working arrangements.