Service Desk Leader: Itil-Driven Support & Operations

Link-Worldwide is looking for a Service Desk and Support Manager in Valle de Chalco, Estado de México.This role involves managing the service desk team and ensuring business continuity through effective incident and problem management using ITIL best practices.The ideal candidate will possess at least 6 years of experience in help desk management, a solid technical background, and advanced English skills.Benefits include medical benefits and life insurance, which will be outlined during recruitment.
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