Service Desk & Applications Lead

We are looking for an experienced IT Systems & Applications Lead to support global IT operations, maintain business-critical systems, and lead technical projects across Microsoft platforms, enterprise applications, cloud services, cybersecurity, and infrastructure. This role is ideal for a hands-on technical professional who can provide day-to-day support, manage systems and applications, coordinate with vendors, and contribute to larger IT initiatives such as CRM, CMS, cloud migrations, integrations, system upgrades, and office technology setups. The position requires strong technical depth, excellent troubleshooting skills, project leadership, and the ability to work effectively with business stakeholders across different locations and cultures. This position is hybrid, so you will be required to go to site. Provide day-to-day technical support to staff across global locations, including hardware, software, network, application, and user access issues. Maintain IT systems, infrastruc...