Service Desk Analyst with Windows 11 Expertise

Join as a Service Desk Analyst and utilize your bilingual skills to support Windows 11 laptop deployments. Become an integral part of enhancing user productivity through effective IT solutions.
This 36-month contract demands a strategic approach to prepare and deploy laptops using Autopilot and maintain records in inventory systems. With a focus on user support, you’ll assist clients in the transition to new devices, ensuring all components function seamlessly. Proficiency in Intune, ServiceNow, and advanced Microsoft Office support is crucial for success. You will also secure legacy devices to maintain compliance and secure data protocols.
Key Responsibilities:
• Deploy laptops using Microsoft MMD standards
• Assemble and set up devices accurately
• Migrate user data securely from old to new laptops
• Provide troubleshooting and user guidance
• Ensure devices meet security requirements
Requirements:
• College diploma in technology-related field
• Minimum ...