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Service Desk Analyst

HCLTech

National Capital Region, Philippines, Philippines Full-time June 26, 2026

Found Description

HEALTHCARE SERVICE DESK | Greenhills, San Juan


Qualifications

  • Bachelor’s/College Degree in Computer Science, Information Technology, or equivalent
  • At least 2 years of relevant work experience required
  • Preferably 1–4 years of experience in Customer Service, Help Desk, or Service Desk Support (Healthcare experience is a plus)
  • Must be amenable to shifting schedules
  • Must be willing to work 100% onsite
  • Excellent communication, customer service, problem-solving, troubleshooting, follow-up, and organizational skills
  • Detail- and service-oriented team player, flexible with working hours, and able to work independently
  • Self-motivated team player with initiative
  • Ability to multitask in a fast-paced environment

Key Competencies

  • Must have good English communication and conversation skills (verbal and written)
  • Must have stron...

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