Service Desk Analyst II - Frontline Tech Support

Wipro is looking for a customer service representative based in Manila, Philippines, to serve as the first point of contact for B2B users calling the Wipro Service Desk. This role involves troubleshooting issues, logging service desk tickets, and ensuring adherence to service desk objectives.

Ideal candidates should have 1-3 years of experience and a strong background in user support and customer service. If you are familiar with service desk operations and enjoy helping clients, we would like to meet you.