Service Desk Analyst: Dynamics 365 Incident Mgmt

Link-Worldwide in Mexico is seeking motivated individuals to join their Service Desk team. You will be the first point of contact for support calls, triaging and diagnosing issues while ensuring customer satisfaction through effective incident management.

The ideal candidate will have experience in a service desk environment, adeptly escalate issues, and improve customer experiences. This dynamic role operates within a 24/7 environment, welcoming proactive contributions and innovative problem-solving.