Found Description
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Title: Service Desk Agent L1
Location: Belgrade, Serbia
Position Summary & Key Areas of Responsibility
Position provides support to NCR Voyix Clients, Customer Engineers, and partners. Responsibilities include problem identification, analysis, diagnosis, and resolution.
Key Responsibilities
· Respond to incoming phone calls, emails, and tickets from clients and field engineers; Monitor notification and ticket queues; Remotely resolve tickets with a remote resolution opportunity; Dispatch tickets to th...
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Title: Service Desk Agent L1
Location: Belgrade, Serbia
Position Summary & Key Areas of Responsibility
Position provides support to NCR Voyix Clients, Customer Engineers, and partners. Responsibilities include problem identification, analysis, diagnosis, and resolution.
Key Responsibilities
· Respond to incoming phone calls, emails, and tickets from clients and field engineers; Monitor notification and ticket queues; Remotely resolve tickets with a remote resolution opportunity; Dispatch tickets to th...