Found Description
The Service Designer will be responsible for delivering useful products and great experiences to our customers. He/She will look for insights and inspiration from people and other services in the world; and document the reasoning and decisions that validate our approach to the final product or experience. Through rich and engaging visualizations of the customer experiences, you will create alignment, buy-in, and excitement, ensuring that the whole team works together to make it happen.
Duties and Responbilities:
- Problem solve with BU stakeholders
- Advocate for and be the voice of our customer in our product development process use customer-driven insights and agile methodologies to design and deliver relevant, elegant, and delightful customer experiences
- Partner with Product Managers to influence product design and express / own the experience strategyCollaborate and create visual design and strategy for prototyping and pilot efforts