Found Description
We're Hiring: Service Delivery Specialist!
We are looking for an experienced and dedicated Service Delivery Specialist to join our team in Muntinlupa, Philippines. The ideal candidate will have a strong background in service delivery management, ensuring that our services meet the highest standards of quality and efficiency.
Location: Muntinlupa, Philippines
Work Mode: Hybrid
Role: Service Delivery Specialist
What You'll Do:
- Monitor and control the implementation and maintain framework of best of breed standards in Tech Services and IT Security.
- Coordinate across all the Tech Services service line.
- Consistent communication, monitoring, and driving continuous improvements for the managed customers across all the services provided.
- Regular reporting and daily monitoring on activity, quality, and performance.
- Monitor, analyze, and evaluate the operational performance of customer support and the resu...