Service Delivery Manager, Tech Operations Escalations

Black Box is seeking a Service Delivery Manager in Singapore to oversee daily operations related to installation and deployment of technical services. The role requires a strong focus on customer satisfaction, budget management, and coordination with different teams to ensure quality service delivery.

Candidates should possess a Bachelor’s Degree in Business or Operations Management and have over 5 years of relevant experience in a technology services environment.

Strong interpersonal skills and the ability to manage change and employee performance are essential.