Found Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description Job Summary The Service Delivery Manager (EUSS) supports the day-to-day operations of the EUSS maintenance environment. The role ensures smooth delivery of services by coordinating with support teams, monitoring incidents, ensuring timely resolution, and maintaining service quality in alignment with SLAs and customer expectations. The incumbent works closely with senior managers, provides operational support to team members, tracks service performance, and assists in planning and reporting activities for EUSS operations. Re...