Found Description
Job Description
- Manage the day‑to‑day service operations of the installation, delivery and deployment of technical resources within area of responsibility.
- Single point of escalation for the enterprise, including vendor escalations when required.
- Manage critical situations to ensure proper focus, communication, and relationship management throughout the escalation process, including scheduling the coordination of activities for all technical personnel required.
- Manage annual budget and meet all financial performance objectives inclusive of gross profit and related financial metrics. Review and analyze budget and financial reports for area of responsibility and take corrective action as needed.
- Proactively review and manage current inventory to meet contractual Service Level Offerings.
- Develop, report and distribute various business metrics and dashboards.
- Review, distribute and implement manufacturer product b...