Service Delivery Manager: Lead Operations & KPIs (Hybrid)

SupportNinja in Pasay, Philippines is looking for a Service Delivery Manager to oversee daily team operations and ensure service excellence and client satisfaction. The role involves managing supervisors, monitoring performance against key metrics, and implementing processes to enhance efficiency.

Applicants should have a Bachelor's degree and at least 3 years of experience in operations management or similar roles. Competitive pay and attractive perks such as life insurance and daily free lunch are offered.