Service Delivery Manager — IT Operations Lead (CDMX)

Milestone Technologies, Inc. is looking for a Service Delivery Manager in Mexico City to ensure high-quality IT service delivery for global clients, focusing on North American operations. The ideal candidate has 3–5 years in IT service delivery and robust knowledge of Digital Workplace services.

Responsibilities include monitoring SLAs, supporting service transitions, and coordinating with cross-functional teams. Must be fluent in English and Spanish with a degree in a relevant field. Competitive salary and additional benefits offered.