Service Delivery Manager In-Ofice (Monterrey)

We are looking for a Service Delivery Manager .

• Education: Degree in Systems Engineering, Communications and Electronics Engineering, Project Management, or related fields.
• 3 years or more of experience as a Service Delivery Manager, Managed Services, or ITIL v3/v4.
• Minimum 2 years of experience in financial management.
• Proven experience in managing projects related to Data Center, Contact Center, Security, Cloud Services, Infrastructure, IT, and Field Services.
• Advanced knowledge of project management methodologies (Waterfall, Agile Scrum).
• Proficient in Office, Excel, and Project.
• Knowledge of Cisco technologies.
• Experience using collaboration tools (WebEx, Teams, Google Meet).
• Personnel management experience.
• High ability to build strong client relationships.
• Proven advanced English, capable of conducting business communications.
• Availability t...