Found Description
What you will do
As a Service Delivery Manager, you will be responsible for managing a part of the Service organization. You will ensure Tetra Pak provides our customers with a high quality of services, and that all issues are dealt with in the most effective way both for the customer and Tetra Pak.
This position provides a strong foundation in working closely with customers, the Customer Service Operations Director, the Central Planner and Account Managers, and will provide continuing career opportunities within the company.
You will focus on
• Lead, develop and manage the field force according to the OHS Regulations, Individual Development Plan’s, Global HR Processes and Company Policies.
• Lead the supervision of all planned activities, to ensure they are executed to a high standard and in line with agreed procedures.
• Drive adoption and use of Processes and workflows into the day-to-day operations
• Lead issue resolut...