Found Description
Position Description:
At CGI, we deliver mission-critical services that keep complex organisations running securely, efficiently, and at scale. As a Service Delivery Manager, you will play a pivotal role in ensuring the performance, reliability, and continuous improvement of key application services, driving measurable outcomes for clients. You will lead service excellence across multiple operational business services, shaping delivery, managing risk, and ensuring compliance with SLAs and KPIs. Working within a collaborative and supportive environment, you will take ownership of service performance, influence strategic direction, and help deliver resilient, high-quality solutions that make a real difference.
CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes y...