Found Description
Service Crew Job Scope & Responsibilities Position Title
Service Crew
DepartmentFront of House / Operations
Reports ToSupervisor / Outlet Manager / Restaurant Manager
Job SummaryThe Service Crew is responsible for providing excellent customer service, maintaining cleanliness and hygiene standards, supporting daily outlet operations, and ensuring customers have a pleasant dining or takeaway experience. The role requires a positive attitude, good communication skills, teamwork, and the ability to work efficiently during busy periods.
Key Responsibilities 1. Customer Service- Greet customers warmly and professionally.
- Assist customers with menu enquiries and product recommendations.
- Take customer orders accurately for dine-in, takeaway, or delivery platforms.
- Serve food and beverages promptly and politely.
- Handle customer feedback, complaints, or special requests prof...