Service Crew

Job Summary

We are seeking enthusiastic and customer-focused Service Crew to deliver exceptional virtual cafe experiences by engaging customers, processing orders accurately, and collaborating with teams to ensure timely delivery and high service standards.

Responsibilities

• Engage with customers through various communication channels to provide menu recommendations and respond to inquiries about offerings

• Process customer orders accurately and efficiently, ensuring all requests are fulfilled precisely

• Maintain organized and current knowledge of menu items, including seasonal specials and promotions

• Collaborate with kitchen and fulfillment teams to ensure timely preparation and delivery of orders

• Participate in team meetings to contribute to a positive team culture and share best practices

• Follow opening and closing procedures, includin...