Service Crew

Process Payments

• Service crew members process cash and credit card payments using cash registers (POS Machine)

Interact with Customers

• Service crew members respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed

Use Selling Techniques

• Service crew members use various selling techniques to suggest additional purchases and upsell to customers

Maintain Cleanliness of the Store

• Service crew members keep work areas, such as food preparation areas, and customer areas clean and organized

Maintain and Receive Supplies

• Service crew members stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low

Greet Customers

• Service crew members greet customers who enter the bus...