Service Crew

Overview

Service crew members perform daily duties that vary depending on customer volume and staff presence. Responsibilities include processing payments, assisting customers, maintaining cleanliness, stocking supplies, and fulfilling food orders while adhering to company values and food safety standards.

Responsibilities

• Process Payments – handle cash and credit card transactions using POS equipment.
• Interact with Customers – respond to complaints and questions, resolve issues when possible, and refer to managers as needed.
• Upsell and Sell – employ selling techniques to suggest additional purchases and upsell to customers.
• Maintain Cleanliness – keep work areas and customer areas clean and organized.
• Maintain and Receive Supplies – stock supplies (napkins, condiments, cleaning products) and notify management when inventory is low.
• Greet and Assist – greet c...