Found Description
Job Purpose
To educate clients on the convenience, security and functionality of digital and self-service solutions; process cash transactions and cash fulfillment (i.e. balancing and replenishment) and perform first‑line device maintenance to meet business goals and exceed client expectations.
Job Requisition Detail
- Req:
- Role: Service Consultant
- Area: Carnival Mall
- Advert closing date: 17/07/2026
- Job Family: Sales and Service
- Career Stream: Client Service
- Leadership Pipeline: Manage Self: Technical (MST)
- FAIS Affected: Yes
Job Responsibilities
Client Engagement
- Address concerns regarding queue flow or digital devices.
- Assist clients in downloading online applications and resolving login issues.
- Help clients purchase value‑added services (e.g. pre‑paid data and airtime) online or via a self‑service device.