Service Centre Manager at Belron Canada

Lead customer service excellence at Belron Canada's Service Centre as a dedicated Service Centre Manager. Engage directly with customers and drive your team's performance daily.
In this hands-on managerial role, you will oversee daily operations at your Service Centre, ensuring a customer-first approach while empowering your team. Your responsibilities include fostering genuine customer relationships, identifying revenue opportunities, and holding your team accountable for achieving targets. A supportive environment is key to driving results and enhancing service quality.
Key Responsibilities:
• Ensure outstanding customer service in all interactions
• Identify and pursue opportunities to increase store revenue
• Manage team goals and support staff development
• Lead by example and foster a collaborative work culture
• Spend 90% of your time engaging directly with customers
Requirements:
• Minimum 3 years of management or leadership experience
• Sales expe...