Service Advisor Role at Stratford Subaru

Drive customer satisfaction as a Service Advisor at Stratford Subaru, where you will manage service experiences in a fast-paced environment. This full-time role emphasizes clear communication and effective organizational skills.
Stratford Subaru is on the lookout for a Service Advisor passionate about customer service within their high-volume service department. You will be responsible for greeting customers, documenting concerns, and ensuring timely service delivery by coordinating closely with Technicians. Your keen attention to detail will enhance customer interactions and improve service reliability.
Key Responsibilities:
• Greet and manage customer service appointments
• Document customer issues and service requirements
• Communicate service progress and timing with customers
• Review services completed with customers effectively
• Keep the service lane organized and efficient
Requirements:
• 1–2 years in customer service or related field
• Strong com...