Service Advisor Position at Legacy Dodge

Legacy Dodge in Fort McMurray seeks a Service Advisor to enhance customer experiences and manage service requests. Leverage your automotive knowledge and customer service skills in this dynamic role.
In this position, you will act as the primary contact for customers visiting the service department. Your key responsibilities will involve scheduling services, communicating important details about recommended maintenance, and resolving customer issues thoughtfully. Strong organizational and multitasking abilities are crucial for managing service inquiries effectively.
Key Responsibilities:
• Greet and assist customers with service inquiries
• Explain service recommendations, timelines, and costs thoroughly
• Sell maintenance and repair services to customers
• Maintain clear communication with service technicians
• Process payments and keep accurate service records
• Professionally resolve any customer concerns
• Manage basic administrative tasks as required
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