Service Advisor

Department: Service
Reports To: Service Manager

Work Schedule: Wed - Sat (Four 10's)

Overview

The Service Advisor is responsible for delivering an exceptional customer experience to our clients by proactively connecting with customers, accurately identifying their needs, coordinating service workflows, and providing clear communication throughout the repair process.
This position combines customer service, technical knowledge, sales proficiency, and strong organizational skills to ensure that every service interaction is efficient, transparent, and value driven.
 

Key Responsibilities

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  Proactively generate and prioritize leads by reviewing repair history, ana...