Service Advisor for Thermon Solutions

Join Thermon as a Service Advisor and excel in providing technical support, maximizing sales, and ensuring customer satisfaction. Bring your expertise to a global leader in industrial process heating.
As a Service Advisor, you will be pivotal in selling Thermon's repair program while offering exceptional customer service and technical support. This role requires skillful communication and problem-solving as you interact daily with customers and ensure their needs are met. You'll also handle detailed administrative tasks, guaranteeing accurate pricing and effective order management.
Key Responsibilities:
• Open and manage repair quotes effectively
• Create and process production orders on approval
• Facilitate customer interactions and resolve issues
• Ensure accurate invoicing and order processing
• Liaise with departments for seamless operations
Requirements:
• Technical diploma or degree with 3 years experience
• Knowledge of process heating products pre...