Service Advisor for Construction Equipment

Join SITECH Eastern Canada Ltd as a Service Advisor at our Burlington location. This role involves coordinating service activities while building relationships with customers and technicians for optimal support.
SITECH Eastern Canada Ltd, Canada's largest Trimble construction equipment dealership, is seeking a Service Advisor. This position demands expertise in Civil Construction and Engineering, GPS/GNSS RTK survey solutions, and heavy equipment. You will ensure that service requests are managed efficiently, helping deliver high-quality service to clients.
Key Responsibilities:
• Coordinate daily service activities and schedule technicians
• Act as first point of contact for service requests
• Track and manage service work orders
• Review work orders for invoicing and local purchases
• Assist with Warranty and Goodwill processing
Requirements:
• Experience in a similar Service Advisor role
• Familiarity with construction processes and technology
• Post...