Found Description
Location: Chelmsford, Essex
Job Type: Full-time, Permanent
Salary: £30,000.00-£32,000.00 per year
Pay: £30,000.00-£32,000.00 per year
Job Title
Service Advisor
Role Overview
You will play a crucial role in upholding our reputation for exceptional service. Your primary focus will be to ensure every customer enjoys a seamless aftercare experience.
Responsibilities
- Taking service warranty bookings and inputting them into the system
- Greeting customers, discussing, identifying and progressing routine service and repair requirements
- Promoting the sale of services and accessories
- Ensuring that maximum profit is achieved from all service works in accordance with company policy
- Discussing and identifying manufacturer’s warranty, routine service and repair requirements with customers, obtaining background information to assist the service t...