Service Activations Specialist

Job Description

The Role

As a Service Activations Specialist, you will be the platform subject-matter expert driving a best-in-class customer experience by managing daily client requests, account setups, and technical troubleshooting. Acting as a vital link between customer service, sales, and operations, you will ensure all tasks align with strict brand standards while providing essential internal support, training, and expert guidance. Bring your proactive attitude and technical expertise to a collaborative team where you will champion process improvements, optimize system functionality, and help us consistently meet key performance goals.

What You'll Be Doing

You will drive the accurate execution of daily customer requests—such as account setups, integrations, and template linking—across core platforms while collaborating with cross-functional teams to meet turnaround times and strict brand ...