Found Description
The Service Account Manager plays a pivotal role in maintaining and growing customer relationships .The position focuses on ensuring exceptional customer satisfaction, achieving service revenue targets, and supporting long-term business sustainability through proactive account management and cross-functional collaboration
Your Mission
- Act as the dedicated point of contact for customers, ensuring seamless communication and a high level of responsiveness.
- Build and sustain strong, trust-based relationships with clients, promoting loyalty and repeat business.
- Identify customer needs and tailor service solutions that align with their operational and business priorities.
- Collaborate with internal technical, commercial, and project teams to ensure timely, quality service delivery.
- Monitor account performance against objectives, track service delivery, and ensure full contractual compliance.
- Drive service sales growth by gen...