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Sensity Service Support Specialist

Sensity

hamilton, on, Canada Full-time July 02, 2026

Found Description

Elevate service quality as Sensity’s Service Support Specialist, providing leadership and coaching to enhance programs for the deafblind community. This role requires ASL proficiency and involves regional travel.
As a Service Support Specialist at Sensity, you will guide teams to deliver consistent support across various programs. Your leadership will ensure that Intervenors are equipped with essential skills and knowledge, contributing to workforce effectiveness. By engaging in practice-based support, you will help refine service protocols and contribute to operational excellence.
Key Responsibilities:
• Provide coaching and leadership for Intervenors
• Address complex service challenges as a trusted advisor
• Lead onboarding experiences with individualized plans
• Collaborate to inform curriculum and best practices
• Maintain communication with families and stakeholders
Requirements:
• College diploma in human services or related field
• Experience with ...

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