Senior/Staff Software Engineer - Conversational AI

We're building production conversational AI — LLM agents that hold real conversations at scale, answer from a grounded knowledge base, and know their limits. We're looking for a hands-on Lead AI Engineer to own it end to end: the AI behavior, the infrastructure, and the full stack around it.

We're a small, focused team tackling a big problem — making AI that's accurate, grounded, and trustworthy in production. That means high ownership, fast decisions, and direct impact: what you build ships and runs live.

This is a builder-leader role. You write code, make the architecture calls, and set the technical direction for the team.

What you'll do

• Own the AI system — LLM agents, retrieval-augmented generation (RAG), and guardrails. Drive answer quality, retrieval relevance, and safe behavior.
• Debug and improve AI behavior — diagnose why a model hallucinated, mis‑routed, or responded incorrectly, and design evaluations (LLM-as-judge and others)...