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Senior/Manager, Operations

Segment (Twilio)

singapore, singapore, Singapore Full-time July 23, 2026

Found Description

What You Will Do

  • Provide operational leadership and strategic direction to meet engine delivery commitments and ensure customer satisfaction.
  • Lead the cultural transformation across the organization.
  • Drive operational excellence and be accountable for key performance metrics for monthly engine delivery, profit margins, cost per hour (CPH), on-time delivery (OTD), cost of poor quality (COPQ), productivity and direct cost initiatives (DCI).
  • Plan and manage Operations Team to meet monthly engine deliverables.
  • Support and drive growth projects to ensure the PW4000 fleet continues to fly.
  • Work with the management team to plan, develop, implement, and oversee policy deployment plan actions aligned with the overall business plan objectives and targets.
  • Drive productivity and continuous improvement (CORE) initiatives to improve efficiency in the workplace.
  • Ensure a full regulatory compliance culture in Global Tr...

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