SeniorAdministrator - Sailpoint IIQ, Java, SailPoint FAM

Role – SeniorAdministrator - Sailpoint IIQ, Java, SailPoint FAM

Location – Remote

Job Overvie

wPurpose: Ensure candidates have strong communication skills, customer interaction experience, and minimum SailPoint ISC functional knowledge

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  A -Communication Skills (Mandator
• y)•Ability to clearly explain technical concepts in simple, customer-friendly langua
• ge•Comfortable participating in and leading customer cal
• ls•Structured communication approach (problem → analysis → solutio
• n)•Clear written communication (emails, chat response
• s)•Asks clarifying questions and avoids assumptio

• ns
  b.-Customer Interaction Experience (Mandato

• ry)•Direct customer-facing experience (calls, demos, troubleshooting, KT sessio
• ns)•Experience handling customer queries independently or with minimal supp