Senior Workplace IT Engineer - M365 & IAM Specialist

Link-Worldwide is seeking a dedicated L2 Workplace Support Specialist to provide in-depth diagnostics and support for Microsoft 365 services in a 24x5 shift environment. Candidates should have over 5 years of experience handling escalations with strong troubleshooting skills.

This role involves ensuring timely incident resolution and enhancement of workplace management tools, requiring excellent communication and the ability to perform under pressure.