Found Description
Capgemini is seeking a Workforce Specialist II to support workforce planning and scheduling in their contact center operations.
The role demands a strong background in Workforce Management and call center operations.The ideal candidate will be analytical, with responsibilities including developing workforce forecasts, executing scheduling processes, and analyzing workforce trends.
The position offers a competitive salary, performance-based bonuses, and flexible work arrangements.
#J-*****-Ljbffr
Ready to Apply?
Submit your application for Senior Workforce Planner — Contact Center Forecasting at Capgemini
Apply Now