Senior Windows & Microsoft 365 Support (Night Shift)

MicroSourcing in Manila is seeking a skilled Technical Support Representative to deliver expert help for software, hardware, and connectivity issues. You will work onsite during night shifts, troubleshooting Windows OS and Microsoft 365, documenting interactions, and escalating complex problems when needed.

The role requires strong technical knowledge, excellent communication, and a proven record of meeting customer service KPIs while staying current with product updates and tools.