Senior WICA Claims Specialist

Overview

We are seeking an experienced Senior WICA Claims Specialist to manage and oversee a portfolio of Work Injury Compensation Act (WICA) claims from notification through to settlement. The successful candidate will ensure timely, fair and compliant claims handling while delivering excellent service to policyholders, injured employees, employers, intermediaries and other stakeholders.

This role requires strong technical knowledge of Singapore's Work Injury Compensation Act (WICA), excellent stakeholder management skills, and the ability to make sound claims decisions while balancing customer outcomes and business objectives.

Key Responsibilities

Claims Management

• Manage an end-to-end portfolio of WICA claims, ensuring prompt investigation, assessment and resolution.
• Review liability, policy coverage and quantum in accordance with the Work Injury Compensation Act (WIC...