Found Description
BettingJobs are working with a well-established online crypto casino who are looking to add a Senior VIP Manager to join their team based remotely .
Responsibilities
- Own the VIP portfolio with responsibility for revenue, retention, LTV, and incentive efficiency.
- Continuously monitor high-value player activity to identify opportunities and risks early.
- Act proactively on behavioural signals to protect and grow portfolio value.
- Define and manage VIP segmentation, tiers, benefits, and exposure.
- Make fast, commercially sound decisions on rewards, limits, bespoke offers, and re-engagement strategies.
- Maintain a sharp understanding of competitor VIP propositions and evolving player expectations.
- Ensure the VIP offering remains clearly differentiated, credible, and desirable at the top end of the market.
- Work closely with CRM, product, social, acquisition, partnerships, a...