Senior Training & Quality Manager

Makati, Philippines | Posted on 06/16/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

As the Senior Training and Quality Manager for Booth’s Global Managed Solutions, you will serve as the strategic architect of our human capital development and operational excellence framework across our Managed Solutions hubs in Manila and Cebu, Philippines and Colombia .

In this Global leadership role, You will lead the design, execution, and continuous optimization of end-to-end Training and Quality Assurance (T&QA) strategies that support our AI-augmented human workforce. You will transcend traditional transactional BPO methodologies by operationalizing BoothAgent , our proprietary agentic AI technology, directly into our Quality Assurance and Training ecosystem. By blending BoothAgent’s automated insights, advanced performance analytics, adult learning pri...