Found Description
Job Responsibilities
- Manage the initiation, development, and implementation of the TaskUs training department’s site‑wide initiatives.
- Drive campaign‑specific training programs for Team Leaders and Teammates.
- Create and maintain materials related to maximizing campaign task mastery and personal development.
- Pioneer all campaign‑specific training needs and programs within the organization.
- Execute TL and TM development training, including detailed curriculum, training, and evaluation.
- Maintain all relevant training materials and documents for all levels, from new Teammates to tenured Team Leaders.
- Ensure that all trainings provided are aligned with the specific campaign and TaskUs’ broader business objectives.
- Explore proactively the specific needs of every department and campaign to develop training materials as needed.
- Propose and publish a year‑long training calendar with specific quarterly objecti...
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